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Viewing 15 posts - 166 through 180 (of 492 total)
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  • Techexpert
    Keymaster

    So it seems like a problem in starting explorer.exe file.

    1) What exactly happens when you start explorer.exe file from task manager?

    2) If option 1 doesn’t work then one option remains: repair your ‘Windows Startup‘ through Windows 10 CD – Boot your computer from Windows 10 bootable CD, select the option ‘repair your Windows‘ then select advanced and finally select ‘Startup Repair‘.

    Please keep me updated.

    Techexpert
    Keymaster

    It seems like a problem in the RAM. If your computer beeps once, its means it is OK. If the beeps over and over (Continue beeping), it means your RAM is faulty.

    Do one thing:  remove all 3 RAMs from your computer and put them one by one and check which one is faulty. For an Example: put number 1 RAM and then start your PC, if the computer continues beeping and has NO display, it means the RAM is faulty. Don’t use that RAM.

    Sometimes the RAM starts up normally but gets stuck while using it for a long time. So make sure the connected RAM is in working condition.

    For black screen with cursor issue, please answer the following question.

    1) Do you see the taskbar on the black screen?

    2) Is your computer showing desktop icons in safe mode?

    3) What exactly happens when you press alt + ctrl + del keys in combination on the back screen?

    4) What happens when you press alt + ctrl + del keys in combination? Does the task manager open up or not?

    in reply to: Restore button #26318
    Techexpert
    Keymaster

    In which software are you getting this restore button? Could you please provide a screenshot of that so that I can understand it better.

    in reply to: How to cancel avast subscription? #26273
    Techexpert
    Keymaster

    If they have charged you for the current year that you don’t want, then you’ll have to contact Avast customer support team directly because only they can cancel your current subscription or make a refund request. Yes, it is possible to cancel your subscription within 30 days of purchase or renewal.

    If this doesn’t work for you then follow the following further processes:

    You may contact Avast customer support by phone directly and ask about the refund: 1-844-340-9251 (toll-free)

    Raise tickets on their official forum: https://forum.avast.com/

    To unsubscribe for auto-renewal, follow this process: https://support.avast.com/en-ww/contact/sales_autorenewal/?c=true

    in reply to: Restore button #26272
    Techexpert
    Keymaster

    Which restore button are you talking about? Could you please explain a bit more about your concern so that I can help with this.

    Techexpert
    Keymaster

    Hi @koda,

    I have created a dedicated page for this back screen with cursor problem. I request you to please try it once if you haven’t tried it yet: https://www.techsupportall.com/how-to-fix-windows-10-black-screen-with-cursor-issue/

    Keep me updated.

    Techexpert
    Keymaster

    Make sure one thing, your windows defender is turned off completely. Sometimes when you have two antivirus enabled in an account then this type of problem may occur.

    If this does not happen to you, then uninstall the latest Windows update from the computer or try clean boot your computer except Trend-micro one.

    If this may be incompatible with the new Windows 10 update, then see this: https://www.techsupportall.com/windows-10-update-and-incompatibility-issue-with-trend-micro/

    in reply to: Printer does not print after ATT replaced my modem #26188
    Techexpert
    Keymaster

    Maybe the IP address of your router has been changed since it was replaced. Since it has been changed, the communication with your computer and printer through router is broken. In this case, you’ll need to re-configure the printer by reinstalling its driver & software. Don’t forget to uninstall the driver completely before planning to reinstall it.

    in reply to: web data folder #26167
    Techexpert
    Keymaster

    What is coming up? Could you please explain your problem in more detail so that we can answer your question.

    in reply to: HP Phtosmart 8150 doesn’t turn on but has light on Print Tray #25988
    Techexpert
    Keymaster

    It seems like something stuck (paper tear) inside the printer or your printer needs to be cleaned manually. Open the printer covers and clean it properly, especially the sensors.

    Most of the printers have a fuse inside the printer for protection, you’ll have to open it and check it. If the problem is not in the power cord of the printer then you’ll have to repair it through its service center or local printer repair shop.

    in reply to: Pen and a wireless mouse working in USB 2 but not oin USB3.0 #25980
    Techexpert
    Keymaster

    Yes, it’ll work because USB3.0 supports old versions USBs like v2.0 etc. So your mouse will work. Please try it and update the status.

    Techexpert
    Keymaster

    Here’s its basic driver and here is the guide to install it manually. Please let me know if it doesn’t as described.

    in reply to: Canon multi function printer K10446 Request for Driver #25890
    Techexpert
    Keymaster

    Hi @Mohammad,

    I’ll provide you with its driver. Could you please provide the version of your operating system so that I can provide your driver. Is that Windows 7 or Windows 10? Also, provide the architecture of the operating system you have installed on this computer, is it 32bit or 64bit?

    If you want to download it directly from its official driver download page, then here it is:

    https://gdlp01.c-wss.com/gds/2/0100007612/04/xp68-win-mg3000-6_05c-ea34_2.exe
    https://gdlp01.c-wss.com/gds/1/0100007611/05/mp68-win-mg3000-1_04-ea34_2.exe

     

    On Canon’s official page, select your operating system here and click on the download button.

    Techexpert
    Keymaster

    On which operating system are you getting  this error message? It is possible that its necessary drivers are installed properly but software is not.  Please check if the WiFi icon is coming into the system-try or not.

    If this does not happen in your case, then uninstall the Quantum application / driver if it is installed on your computer. If it is not installed, then reinstall by right clicking on it and choose “Run as administrator” mode.

    If both things don’t work either, then you’ll have to install its core basic driver manually on your computer. Please let me know if you need its basic driver, I’ll provide it to you.

    in reply to: How to fix print quility problem #25859
    Techexpert
    Keymaster

    Here are some points to improve  print quality.

    1) First, make sure your ink level is high enough.

    2) Second, it could happen due to the Ink nozzle being obstructed. You can clean it by using the cleaning process which is available in the ‘printer properties’ settings.

    3) Lastly, make sure the printing color settings are as set as default. Try to reset the color printing settings as default. You’ll get this setting in the “printer properties” as well.

    If you don’t fix the issue with the above mentioned points then there could be hardware issue with your printer. You will need to have it repaired manually.

     

Viewing 15 posts - 166 through 180 (of 492 total)
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