- How to cancel avast subscription?Catherine
Avast charged me for 1year subscription via my credit card. I had purchased Avast last year and now I want to cancel its subcription. Is there any way to cancel avast subscription? If so, please let me know the procedure.
- Yegon | #26163
Yes. You can cancel Avast subscriptions at any given time. I assume you still have all the details regarding the email used for subscription. Since you did not give me the details about your distributor, I will refer you to a direct link where you can specify whether it was Digital River, Nexway, Allsoft, AstroPay, or Cleverbridge. You can get this information from the subscription mail you received while making the subscription. Please refer to the email for more details and go directly to avast Link.https://support.avast.com/en-eu/article/35/#:~:text=Tap%20the%20%E2%98%B0%20Menu%20icon,Subscription%20to%20confirm%20the%20cancelation.
Go to Avast site and login to your account->Proceed to the Licenses section then select licenses you are subscribed to->Sign in using the email you used while making payments and the license is assigned to-> Find Cancel Auto Renewal click it and confirm for it to take effect by selecting Deactivate Auto Renewal Subscription.
That is a simple process that works for any distributor methods. Check the Avast site for further instructions and help.Best AnswerTechexpert | #26273
If they have charged you for the current year that you don’t want, then you’ll have to contact Avast customer support team directly because only they can cancel your current subscription or make a refund request. Yes, it is possible to cancel your subscription within 30 days of purchase or renewal.
If this doesn’t work for you then follow the following further processes:
You may contact Avast customer support by phone directly and ask about the refund: 1-844-340-9251 (toll-free)
Raise tickets on their official forum: https://forum.avast.com/
To unsubscribe for auto-renewal, follow this process: https://support.avast.com/en-ww/contact/sales_autorenewal/?c=trueTom | #26295
If you have signed up for an Avast Antivirus subscription but have decided it’s not for you here are the steps you can take to cancel your subscription:
- First log in to Avast and click on the menu icon. This should be in the top left hand corner of your screen.
- From here click on “account” and select “subscriptions“.
- After this click “cancel” below the subscription you have signed up for. You will then have to click on “Cancel Subscription” to confirm this
If you do this within 30 days of purchasing a subscription you are entitled to a full money back repayment but you may need to contact Avast support. You can also contact them after the 30 day period to apply for a refund as well but before doing this ensure you have the following information:
- Order Number
- Reason you would like a refund
Alternatively you can cancel a subscription using only your order number using a “Contact Avast Support” form on their website.