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A problem with webpage caused internet explorer to close and reopen the tab


How to fix a problem with webpage caused internet explorer to close and reopen the tab

Solved Answers

If occurred problem to open up  Hotmail page and together you get this message ‘a problem with webpage caused internet explorer to close and reopen the tab’, it means problem with the MICROSOFT SILVERLIGHT product. Microsoft silverlight components are must be gone corrupted, actually some internet explorer components are used java script and , falsh player. but some other are used Microsoft silverlight.This problem occurs because of an issue with Java Version 6 Update 22 and Java Version 6 Update 23 that was exposed by recent changes in the Internet Explorer 9 rendering engine.

To solve this issue, download and install the latest version of the Java. To resolve this issue, download and install the latest version of the Java.
Also some more reason may be behind that, like:- Windows updates trying to to do update then somehow did lost the connection therefore which all files should be going to updated, these all might be gone corrupted.Here are the few steps to resolve this problem, please follow these steps it automatically resolved.


  1. Uninstall and then Reinstall Microsoft Silverligt
  2. Uninstall and then Reinstall Java Version 6 Update 22 or 23
  3. If any problem occurred during uninstalling silver light (might be that will be possible because it has already been corrupted.) Download and run  that below fixit for fix the Silver light corruption. http://support.microsoft.com/kb/2608523
  4. Now try to uninstall Silverlight and restart the computer
  5. Download silverlight and install it again. it must be working fine.
  6. Install Java Latest version click here to install
  7. Then restart the Internet explorer and it will automatically asking for Enable Java add-ons  so please Enable it.

If the problem persist, then follow some more steps here

  1. If you will still facing the same problem then try to update the windows form ‘Widows Update’ feature.
  2. Then try to reinstall Silverlight, Java
  3. It must be working  fine after that.



This post was last updated on:2015-08-06 | First Published:2012-12-26

About Techexpert


  1. I had same problem and i tried all the solution from different website and they all gave same solution but i tried this solution and that solution really worked. Thanks

  2. It is caused by [Trojan . Generic . 9222065 ] [ Auyawjz . auyawjz . exe]
    it is caught by my anti-virus.
    don’t believe all those recommendations, I did them but nothing really solved the problem.
    if you know how to delete those Trojan from your system, do it. as for me, my anti-virus did it for me.

  3. outlook hotmail. i can sign in and get my e.mails ok, then internet explorer says problem with web page caused internet explorer to close and reopen the tab. i am just a nvice so how can i resolve this help me please mr johnson

    • You just need to follow all my steps as my way. The root cause the issue is JAVA. actually JAVA is not communicate with your browser. might be problem with your Internet explorer or JAVA. You need to just follow my steps.

      Here are the steps.

      Step 1 : Uninstall JAVA through REVO uninstaller tool (Free for 30 day).

      Step 2 : Uninstall your current version of Internet Explorer, then reboot your computer you’ll get downrange your Internet Explorer Version.

      Step 3 : Install Java again.

      Step 4 : When you start Internet Explorer, It would prompt regarding ” Enable Java Plugin’ so please enable it once.

      Only above four steps will fix this issue, nothing else works, I have tried on hundreds computers.

  4. Just delete Silverlight, its not needed.

  5. Hi I have a client who’s system I access using Oracle and I need to JAVA v 6 update 20 (I know update 22 and 23 were mentioned above) to use this system so I can’t update to the current Java or I won’t be able to get access to Oracle. I keep getting the same error though. It was working fine until the other day. Any advice?

  6. I tried the steps suggested by Techexpert. Unfortunately, it didn’t solve the problem. It’s very frustrating.

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