Sometimes when you are trying to take a printout from a printer which is shared over your network you may end-up seeing the error ‘Windows cannot connect to the printer. Error: Operation failed with error 0x0000011B in network’. If you are encountering this problem and are searching for its solution, then you have arrived at the right place. In this guide, we will discuss this error and explain in simple steps how to fix error: Operation failed with error 0x0000011B in network.

Fix Error 0x0000011B

What Causes of Error: Windows cannot connect to the printer – Operation failed with error 0x0000011B

The Error 0x0000011B is usually seen in networks running at homes or small offices. Since, this error is experienced on a computer which is trying to connect with a printer over a network, you can immediately assume that the cause of this error is spread across two computer. First computer is the client computer where you want to access this printer and the second is the host computer where the printer is installed.

On the client computer, this error is usually caused due to some Windows updates. Recently, it has been experienced that some Windows updates, which are supposed to patch printer vulnerabilities are making it difficult to connect with network printers. On the host computer, this error can be caused due to some registry values and print spooler problem.




How to Fix “Windows cannot connect to the printer – Operation failed with error 0x0000011B”

In order to fix the ‘Windows cannot connect to the printer. Error: Operation failed with error 0x0000011B in network’ error you need to follow some steps both at the client computer (where you want to access the printer) and the host computer (where the printer is installed). Follow the steps given below in the correct order to resolve this problem.

1) Steps for the Client Computer

Before applying the solution you must check for the error. Follow the steps given below:

  1. Open the Network page and double click on the printer link to connect with the printer.
    printer
  2. In case you see the error message show below, then follow the steps given in the following sections to solve this error.
    connect

2) Steps for the Host Computer

All these steps need to be performed in the computer where the printer is installed.

  1. Type ‘registry’ in the taskbar search box and click on ‘Registry Editor’ in the search results.
    editor
  2. In the Registry Editor window, navigate to ‘Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print’, then right click in the blank space and choose ‘DWORD (32-bit) Value’ option under the ‘New’ sub-menu.
    print
  3. Rename the DWORD value to ‘RpcAuthnLevelPrivacyEnabled’ and press the ‘Enter’ key to confirm.
    DWORD
  4. Right click the newly created DWORD value and choose ‘Modify’ from the options.
    value
  5. In the Edit window, make sure the Value data is set to ‘0’ and click on the ‘OK’ button. Finally, close the Registry Editor.
    ok
  6. Type ‘services’ in the taskbar search box and click on ‘Services’ in the search results.
    windows
  7. In the list of Services, find and right click ‘Print Spooler’ service and choose ‘Restart’ from the menu.
    spooler
  8. Wait for the Print Spooler service to restart. Finally, close the Services window.
    print

Now, after restarting this computer move to the next steps given below.

3) Steps for the Client Computer

These steps are to be applied on the computer where you want to connect with the printer and are experiencing the ‘Windows cannot connect to the printer. Error 0x0000011B’ problem:

  1. Type ‘control’ in the taskbar search box and select ‘Control Panel’ from the search results.
    panel
  2. In Control Panel window, click on the ‘Programs and Features’ option.
    features
  3. In Programs and Features page, click on the ‘View installed updates’ link.
    updates
  4. In the list of installed Windows Updates, choose the Windows update which was recently installed and click on the ‘Uninstall’ button.
    update
  5. Click on the ‘Yes’ button to allow the uninstallation of the chosen update.
    allow
  6. Wait for the Windows Update to uninstall.
    update
  7. Click on the ‘Restart Now’ button to apply the changes.
    now
  8. After the computer restarts successfully, go to the Network page and double click on the printer link to connect with the printer.
    printer
  9. Wait for the printer installation to complete on the computer.
    install
  10. Now, you can see the print queue window.
    queue

That’s it, you have fixed the “Windows cannot connect to the printer. Error: Operation failed with error 0x0000011B in network”.


The solution of how to fix the error: Operation failed with error 0x0000011B in network has been shared in this guide. The method shared will surely solve your problem if you apply it properly over relevant computers.

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