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How do i fix unable to install printer operation could not be completed

Question

How do i fix Unable to install printer Operation could not be completed

Solved Answers

If the problem occurred during install printer manually error message says ‘ Unable to install printer. Operation could not be completed ‘ that means there are heavy driver conflicting so first of all we have to remove these and after that install with updated driver please follow below steps
Here are the few steps to resolve this problem, please follow these steps.


Before taking the steps please create a restore point for safer side and also do back of registry because we have to playing with registry entries, it will not harmful but do them for safer side. there no warranty  if is there any exceptional case.

Steps

How do i fix Unable to install printer Operation could not be completed

1. Start your computer in safe mode with networking
2. Delete all the files and folder out of these two location.
  • C:\Windows\System32\Spool\Printers
  • C:\Windows\System32\Spool\Drivers\w32x86
3. Open the registry . click Start, click Run, type regedit then press OK.
4. Locate the following registry key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86
There should only be the following two subkeys (Delete the rest), if you key will see any other subkey apart from these two keys then delte rest of them.
Only these subkeys should be there, delete rest of them (if you found any)
  • Drivers
  • Print Processors
5. Expand the Version-x subkeys, and then delete all the printer driver entries.
6. Locate the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
You will see lot of subkey in this place, Delete rest of them, because these only ones should be there.
Only these subkeys should be there, delete rest of them (if you found any)
  • BJ Language Monitor
  • Local Port
  • PJL Language Monitor
  • Standard TCP/IP Port
  • USB Monitor
7. Check the print spooler service, is it runing or not
8. click on Start and then click on run and type here services.msc and press OK or hit enter. find the Print Spooler service, and then click Start (if it is stopped).
If the service can’t able to start, then you may have other issue, please do some printer Spooler fix it which are easily available on Microsoft KB.
8. Please make sure printer spooler service has set as automatically mode, After made started the print spooler service, restart the computer once
9. Now try to install the printer with latest driver. it’s has worked for me. i hope it would very helpful for you.
This post was last updated on:2015-09-15 | First Published:2012-12-27

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60 comments

  1. this work for me. i don’t need to go to safe mode.

  2. thanks very much, it work for me

  3. Schubert Győző

    Thank you very much

  4. i cant do netword scan on my printer after windows update i guess. Im installing canon mf8380 printer
    and get

    Printers:
    operation could not be completed (error 0x0000007b)
    The filename, derictory name, orvolume label syntaxx is incorrect

    I even tried to downgrade to previous build 1511.

  5. i pray its works for me too

  6. nEed urgent help tried ur all solution….
    previously it works for me many times….
    now getting error 0x00000002 printer drvr was not installed……

    • For this particular issue, you just need to install printer manually again with the other port this time. Please try and let us know the result.

      • Maybe be a possibility that you are using wrong system type driver package 32bit or 64bit. Make sure you are using the same system structure. Could you please provide the printer’s make and model number?

  7. Did not work for me.

  8. Oh man, you saved my day! Was trying to get the printer to work for hours… I think the school network printer I installed last time messed up my home printer drivers big time… Uninstalling everything did not do the trick, but clearing the registry manually did. Thank you, whoever you are!

  9. i have hp m277 dw printer. installation fatal error coming while completing the installation. no error code. i followed the registry file deletion steps described by you and installed driver again. still i am getting the same error. please help.

    • Fatal error occurs due to many reasons but in most of the cases, the causes are, install drivers without removing old drivers or driver conflicting. Anyway, we’ll help you with that.
      As you said you deleted the printer’s driver entries from computer registry but did you remove the drivers file manually?
      We recommend you following steps, please follow the steps and let us know the result.
      1. Remove printer drivers using its own removal tool which is inbuilt in the installer pack.
      2. Remove printer drivers from registry.
      3. Remove printer drivers files in driver’s folder.
      4. Remove printer drivers file in printers property page.
      5. Then reboot your computer and install printer driver again, but this time, make sure, do not connect printer’s USB cable without asking by installation wizard.

      Thanks

  10. SANDEEP REBELLO GOA INDIA

    NONE OF THE ABOVE TRICKS WORKED. FINALLY I RESOLVED IT. HERE IS THE SOLUTION WHICH SHOULD WORK DEFFINATELY.

    ON THE SYSTEM WHERE U GETTING ERROR IN INSTALLING THE PRINTER GO TO CONTROL PANNEL ADMINISTRATIVE TOOLS\PRINT MANAGEMENT.
    IN PRINT MANAGEMENT SELECT ALL DRIVERS & DELETE THE PRINTER WHICH IS GIVING ERROR IN INSTALLATION.
    NEXT DOWNLOAD THE FULL PRINTER DRIVER & INSTALL THROUGH SETUP INSTALLATION. (DONT INSTALL PRINTER FROM ADD PRINTER WIZARD)

    ALL DONE…ENJOY..

    NO NEED TO FORMAT THE SYSTEM.

    SANDEEP

    • Thank you for sharing your solution with us regarding “unable to install printer operation could not be completed” error, so that other peoples can get this solution.

    • im trying to do this but at the moment to delete the driver it says that is in use…
      any suggestions??

    • Did not work. My printer happens to be a shared printer.

      When I navigate to \\server\hp printer, I am not able to add it. It gives me the error message 00000×709 operation could not be completed. However, if I go to \\server.domain.com\hp printer, I am able to add it.

      I have 2 drivers showing in print management that are related to the hp printer I want to add. PCL 5 and PCL 5 (v5.1). The Driver Isolation is set to “Shared.” This is only happening in my profile. If I log on with another profile, it works. Also, when I attempt to delete either of them in Print Management, I get the message “Selected driver cannot be deleted. The driver is in use.”

      Thoughts?

      • It gives you this message: “Selected driver cannot be deleted” because the printer you have selected was the default printer or your print spooler service have not stopped. So, please stop the print spooler service first and the try to delete the printer entry from print server OR change the default printer first.
        Thanks

  11. computer 1, win 7 64 and epson lq680 attached to it working , wanna share it to local homegroup. comp2 with win 7 32 reognize epson and work perfectly, comp 3 win xp when i try to install epson over network says that server for epson does not have corect driver and ask me if i want to search for another, when i download driver and try to install it it says “driver setup error. operation could not be completed”.
    I would like not to mess with registry but If i folow those steps will it work for me, or maybe is there any other solutions ?

  12. It’s work for me. I solve it as in Windows Server 2008
    Thanks

  13. By following these steps, would I still have my currently installed printers or will they be deleted? I do have Lexmark and HP printers already installed.

  14. It is not working. still same error – 0x000003eb
    windows 10 pro 64 bit
    Printer – Brother DCP – J105
    Plzz help
    Performed all the steps

  15. How to fix this ” the printer driver and/or utilities cannot be installed for windows system” ? i am using windows 8 and my printer model is Epson L120.

  16. Does not work. Still getting 0x0000001f error when trying to connect to network printer.

    • If you get this error message:- “Windows cannot connect to the printer. Operation could not be completed. (error 0x0000001f)” So, this article is sufficient to fix it. Make sure you followed all the steps in a right ways. Follow the steps again and do uninstall all the printer drivers & software from computer and system files, registry as well.

      Let us know if doesn’t help.

  17. Unable,install,printer,Operation,could,not,completed,error,0x000003eb,Unable to install printer. I am using Vista Home premium 32bit.

  18. download printer spooler repair tool

  19. Thank you very much.. You saved my day from formatting the machine. Thanks again..

  20. Unable,install,printer,Operation,could,not,completed,error,0x000003eb,Unable to install printer. I am using Vista Home premium 32bit.

  21. I am not getting showing error 1068

  22. This fixed my issue

  23. This fixed the issue for the user; thank you so much.

  24. Worked perfectly. Thanks.a million!

  25. Thank you. The steps above resolved my issue

  26. Thank you so much for posting this, I was the end of my tether before this worked.

  27. Fajar Baktiyanto

    Thanks a lot

  28. thanks for you tips..thank you so much…

  29. Worked for me, Many thanks.
    this is very helpful problem is resolved,

  30. I followed your instructions exactly. I was so hoping this would be the solution to a problem I have been trying to fix for over a MONTH! Instead of installing my printer, I got the following error message: Printer driver was not installed. Operation could not be completed (error 0x00005b3). When I Googled that message I got almost no hits. I’m so frustrated I could scream. I just don’t know what else to do, except take a hammer to my computer and my HP printer. 🙁

    • Hi Kim,
      I understand your issue, and will definitely solve it. you just have to follow the below instruction.

      1. Uninstall all the installed printer(Note: Printer should be unplugged while uninstalling the printer).
      2. Follow the above listed article instruction (registry thing).
      3. Then reinstall the printer (Note: Keep the printer unplugged until printer software prompts).

      Then please update me with the status.
      Thanks

  31. it worked! Thanks a lot!

  32. Thanks a lot

  33. was so helpful…

  34. Very helpful. Worked straight away! Thanks heaps!

  35. Hi

    this is very helpful problem is resolved,

  36. Saptarshi Choudhury

    The Solution provided here is spot on. Saved my day. Thanks a Lot.

  37. Worked for me, Many thanks.

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