How do i fix unable to install printer operation could not be completed

60

Question

How do i fix Unable to install printer Operation could not be completed

Solved Answers

If the problem occurred during install printer manually error message says ‘ Unable to install printer. Operation could not be completed ‘ that means there are heavy driver conflicting so first of all we have to remove these and after that install with updated driver please follow below steps
Here are the few steps to resolve this problem, please follow these steps.


Before taking the steps please create a restore point for safer side and also do back of registry because we have to playing with registry entries, it will not harmful but do them for safer side. there no warranty  if is there any exceptional case.

Steps

How do i fix Unable to install printer Operation could not be completed

1. Start your computer in safe mode with networking
2. Delete all the files and folder out of these two location.
  • C:\Windows\System32\Spool\Printers
  • C:\Windows\System32\Spool\Drivers\w32x86
3. Open the registry . click Start, click Run, type regedit then press OK.
4. Locate the following registry key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86
There should only be the following two subkeys (Delete the rest), if you key will see any other subkey apart from these two keys then delte rest of them.
Only these subkeys should be there, delete rest of them (if you found any)
  • Drivers
  • Print Processors
5. Expand the Version-x subkeys, and then delete all the printer driver entries.
6. Locate the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
You will see lot of subkey in this place, Delete rest of them, because these only ones should be there.
Only these subkeys should be there, delete rest of them (if you found any)
  • BJ Language Monitor
  • Local Port
  • PJL Language Monitor
  • Standard TCP/IP Port
  • USB Monitor
7. Check the print spooler service, is it runing or not
8. click on Start and then click on run and type here services.msc and press OK or hit enter. find the Print Spooler service, and then click Start (if it is stopped).
If the service can’t able to start, then you may have other issue, please do some printer Spooler fix it which are easily available on Microsoft KB.
8. Please make sure printer spooler service has set as automatically mode, After made started the print spooler service, restart the computer once
9. Now try to install the printer with latest driver. it’s has worked for me. i hope it would very helpful for you.
60 Comments
  1. dan says

    thanks

  2. Jerse says

    Worked for me, Many thanks.

  3. Saptarshi Choudhury says

    The Solution provided here is spot on. Saved my day. Thanks a Lot.

  4. chandrashekhar says

    Hi

    this is very helpful problem is resolved,

  5. Sunny Sun says

    Very helpful. Worked straight away! Thanks heaps!

  6. mhit says

    was so helpful…

  7. air max 90 pas cher says

    ?un jour ou l

  8. Saeed Ebadi says

    Thanks a lot

  9. Jim says

    it worked! Thanks a lot!

  10. Kim says

    I followed your instructions exactly. I was so hoping this would be the solution to a problem I have been trying to fix for over a MONTH! Instead of installing my printer, I got the following error message: Printer driver was not installed. Operation could not be completed (error 0x00005b3). When I Googled that message I got almost no hits. I’m so frustrated I could scream. I just don’t know what else to do, except take a hammer to my computer and my HP printer. 🙁

    1. Techexpert says

      Hi Kim,
      I understand your issue, and will definitely solve it. you just have to follow the below instruction.

      1. Uninstall all the installed printer(Note: Printer should be unplugged while uninstalling the printer).
      2. Follow the above listed article instruction (registry thing).
      3. Then reinstall the printer (Note: Keep the printer unplugged until printer software prompts).

      Then please update me with the status.
      Thanks

  11. vuonganhkhang says

    Worked for me, Many thanks.
    this is very helpful problem is resolved,

  12. dhachan says

    thanks for you tips..thank you so much…

  13. Fajar Baktiyanto says

    Thanks a lot

  14. Noreen says

    Thank you so much for posting this, I was the end of my tether before this worked.

  15. Nathan says

    Thank you. The steps above resolved my issue

  16. Ben says

    Worked perfectly. Thanks.a million!

  17. Dan says

    This fixed the issue for the user; thank you so much.

  18. Donnell says

    This fixed my issue

  19. Saqib says

    I am not getting showing error 1068

  20. Guo says

    Unable,install,printer,Operation,could,not,completed,error,0x000003eb,Unable to install printer. I am using Vista Home premium 32bit.

  21. Shijo says

    Thank you very much.. You saved my day from formatting the machine. Thanks again..

  22. pawan mishra says

    download printer spooler repair tool

  23. Lou says

    Unable,install,printer,Operation,could,not,completed,error,0x000003eb,Unable to install printer. I am using Vista Home premium 32bit.

    1. Techexpert says

      Did you done above method to fix this error message? If no, so please do perform the steps on computer and then let us know if doesn’t work.

  24. kl365 says

    Does not work. Still getting 0x0000001f error when trying to connect to network printer.

    1. Techexpert says

      If you get this error message:- “Windows cannot connect to the printer. Operation could not be completed. (error 0x0000001f)” So, this article is sufficient to fix it. Make sure you followed all the steps in a right ways. Follow the steps again and do uninstall all the printer drivers & software from computer and system files, registry as well.

      Let us know if doesn’t help.

  25. ckay says

    How to fix this ” the printer driver and/or utilities cannot be installed for windows system” ? i am using windows 8 and my printer model is Epson L120.

    1. Techexpert says

      Sure, we’ll help you if you could explain it in more detail, when you get this error message?

      1. ckay says

        i downloaded the printer driver from official epson website according to my region and my printer model also my OS. After that, I installed it and that error came out `the printer driver and/or utilities cannot be installed for windows system’

        1. Techexpert says

          Did you installed this driver using windows driver installation wizard (Default option of windows / Manually) or through epson software wizard? Please let us know the complete error message here what you got. Then we can help you further.

          1. Techexpert says

            That would be more helpful if you can share the complete error message’s screenshot with me at info@techsupportall.com.

  26. Vansh says

    It is not working. still same error – 0x000003eb
    windows 10 pro 64 bit
    Printer – Brother DCP – J105
    Plzz help
    Performed all the steps

    1. Techexpert says

      Try following article steps and let us know after that. Click here to get article.

  27. Danny says

    By following these steps, would I still have my currently installed printers or will they be deleted? I do have Lexmark and HP printers already installed.

    1. Techexpert says

      Yes, all the printer will be removed from windows registry if followed these steps. You have to re-install the drivers again.

  28. suloveoun says

    It’s work for me. I solve it as in Windows Server 2008
    Thanks

    1. Techexpert says

      You’re welcome!! Thanks for writing us.

  29. Ivan says

    computer 1, win 7 64 and epson lq680 attached to it working , wanna share it to local homegroup. comp2 with win 7 32 reognize epson and work perfectly, comp 3 win xp when i try to install epson over network says that server for epson does not have corect driver and ask me if i want to search for another, when i download driver and try to install it it says “driver setup error. operation could not be completed”.
    I would like not to mess with registry but If i folow those steps will it work for me, or maybe is there any other solutions ?

    1. Techexpert says

      Yes, you have to follow the given instruction to solve this issue because the issue is driver conflicting.

  30. SANDEEP REBELLO GOA INDIA says

    NONE OF THE ABOVE TRICKS WORKED. FINALLY I RESOLVED IT. HERE IS THE SOLUTION WHICH SHOULD WORK DEFFINATELY.

    ON THE SYSTEM WHERE U GETTING ERROR IN INSTALLING THE PRINTER GO TO CONTROL PANNEL ADMINISTRATIVE TOOLS\PRINT MANAGEMENT.
    IN PRINT MANAGEMENT SELECT ALL DRIVERS & DELETE THE PRINTER WHICH IS GIVING ERROR IN INSTALLATION.
    NEXT DOWNLOAD THE FULL PRINTER DRIVER & INSTALL THROUGH SETUP INSTALLATION. (DONT INSTALL PRINTER FROM ADD PRINTER WIZARD)

    ALL DONE…ENJOY..

    NO NEED TO FORMAT THE SYSTEM.

    SANDEEP

    1. Techexpert says

      Thank you for sharing your solution with us regarding “unable to install printer operation could not be completed” error, so that other peoples can get this solution.

    2. gio garza says

      im trying to do this but at the moment to delete the driver it says that is in use…
      any suggestions??

      1. Techexpert says

        You can do this in Safemode, it should work.

    3. CN says

      Did not work. My printer happens to be a shared printer.

      When I navigate to \\server\hp printer, I am not able to add it. It gives me the error message 00000×709 operation could not be completed. However, if I go to \\server.domain.com\hp printer, I am able to add it.

      I have 2 drivers showing in print management that are related to the hp printer I want to add. PCL 5 and PCL 5 (v5.1). The Driver Isolation is set to “Shared.” This is only happening in my profile. If I log on with another profile, it works. Also, when I attempt to delete either of them in Print Management, I get the message “Selected driver cannot be deleted. The driver is in use.”

      Thoughts?

      1. Techexpert says

        It gives you this message: “Selected driver cannot be deleted” because the printer you have selected was the default printer or your print spooler service have not stopped. So, please stop the print spooler service first and the try to delete the printer entry from print server OR change the default printer first.
        Thanks

  31. ratheesh says

    i have hp m277 dw printer. installation fatal error coming while completing the installation. no error code. i followed the registry file deletion steps described by you and installed driver again. still i am getting the same error. please help.

    1. Techexpert says

      Fatal error occurs due to many reasons but in most of the cases, the causes are, install drivers without removing old drivers or driver conflicting. Anyway, we’ll help you with that.
      As you said you deleted the printer’s driver entries from computer registry but did you remove the drivers file manually?
      We recommend you following steps, please follow the steps and let us know the result.
      1. Remove printer drivers using its own removal tool which is inbuilt in the installer pack.
      2. Remove printer drivers from registry.
      3. Remove printer drivers files in driver’s folder.
      4. Remove printer drivers file in printers property page.
      5. Then reboot your computer and install printer driver again, but this time, make sure, do not connect printer’s USB cable without asking by installation wizard.

      Thanks

  32. Eva says

    Oh man, you saved my day! Was trying to get the printer to work for hours… I think the school network printer I installed last time messed up my home printer drivers big time… Uninstalling everything did not do the trick, but clearing the registry manually did. Thank you, whoever you are!

    1. Techexpert says

      You’re welcome!!

  33. Jennifer Bonn says

    Did not work for me.

  34. Yogesh says

    nEed urgent help tried ur all solution….
    previously it works for me many times….
    now getting error 0x00000002 printer drvr was not installed……

    1. Techexpert says

      For this particular issue, you just need to install printer manually again with the other port this time. Please try and let us know the result.

      1. Techexpert says

        Maybe be a possibility that you are using wrong system type driver package 32bit or 64bit. Make sure you are using the same system structure. Could you please provide the printer’s make and model number?

  35. ahmedino says

    i pray its works for me too

  36. Igor says

    i cant do netword scan on my printer after windows update i guess. Im installing canon mf8380 printer
    and get

    Printers:
    operation could not be completed (error 0x0000007b)
    The filename, derictory name, orvolume label syntaxx is incorrect

    I even tried to downgrade to previous build 1511.

    1. Techexpert says

      Do uninstall all the printer drivers one by one from your computer and then re-install the latest drivers from official website.

  37. Schubert Győző says

    Thank you very much

  38. Hendri Saputra says

    thanks very much, it work for me

  39. toperlee says

    this work for me. i don’t need to go to safe mode.

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