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How to Fix When Logitech G Hub is Not Installing (Exact Solution)

Logitech G Hub software is used to control and customize the various settings and features of Logitech devices installed on a computer. Therefore, proper functioning of this software is important if users want to enjoy the complete features of their Logitech devices. However, sometimes the Logitech G Hub software doesn’t install on a computer and most users don’t know how to fix this problem. In this guide, you will learn how to fix when Logitech G Hub is not installing on your computer.

won't install logitech G hub

Why Logitech G Hub is Not Installing?

There are multiple reasons for improper functioning of Logitech G Hub software on your computer. A common reason can be the inability of the Windows OS to determine whether this program needs to be started or not. This happens when Windows thinks that this program is already running, but you think Logitech G Hub installation has failed. In some cases, Windows Firewall blocks this software from running.

Sometimes Logitech G Hub doesn’t install properly and sometimes it fails to start when you run the program. Both these situations give similar results, but their causes may differ slightly. Doesn’t matter which situation you are encountering, but the solutions given below will surely help you in solving this problem. 

How to Fix When Logitech G Hub is Not Installing?

Go through the solutions we have discussed below and choose the one that suits your cause. If you don’t know what is causing this problem in your computer, then you can try these solutions one-by-one.




1. Install Microsoft Visual C++ Package

Microsoft Visual C++ is necessary modual to make start Logitech G hub software on a computer. So make sure it is installed on your computer. If it is already installed, then you should try to reinstall it again.

Before installing Logitech G hub software, you’ll have to download and then install Microsoft Visual C++.

Let’s see how to install, download and install Ms visual c++:

Steps:

  1. Download Visual C++ for Windows 32bit from here:
    https://aka.ms/vs/16/release/vc_redist.x86.exe
    If you have a Windows 64bit version, then download Microsoft Visual C++ from here:
    https://aka.ms/vs/16/release/vc_redist.x64.exe
  2. Double-click on the downloaded Visual C++ setup file.
    download-ms-visual-c++
  3. Click on the Agree check-box and then click on install.
    agree-ms-visual-c++
  4. Please wait while it is installed.
    installing-ms-visual-c++
  5. Once installed, it will ask from your restart the computer. Then click on restart button.
    restart-ms-visual-c++
  6. After restarting, download and then run Logitech G Hub from here: https://download01.logi.com/web/ftp/pub/techsupport/gaming/lghub_installer.exe. Hopefully this time it will start installing. Watch the following video to see how it is installed.
    Video:

2. Install the latest .Net Framework Package

Download and install the latest Dot Net Framework. Go to the Microsoft official download page .NET framework: https://dotnet.microsoft.com/download/dotnet-framework

.net framework

3. Run Logitech G Hub as Administrator mode

If you are unable to install Logitech G Hub software properly, then you should try installing it by giving it Administrator rights. You can do this by following the steps given below.

  1. Locate the Logitech G Hub installer on your computer. Right-click on the installer and select “Run as administrator” to start the installation.administrator
  2. Click ‘INSTALL‘.g hub
  3. Wait until G Hub is downloaded.
    download
  4. Click ‘INSTALL AND LAUNCH‘ and follow the prompts to complete installation.launch
  5. Once the installation is complete, check if the program is running properly or not. If this doesn’t work, then move to the next step.

4. Install G hub using compatibility mode

  1. Right-click on the downloaded G hub installer file and then click on properties.
  2. Click on the compatibility tab.
  3. Tick the check-box “Run this program in compatibility mode for
    ghub properties
  4. Beneath that, click on the give dropdown and select Windows 7.
    ghub installer compatibility
  5. Click on apply and OK.
  6. Now, right-click on the G hub installer and then click on “Run as Administrator
    ghub run as administrator

5. Clear the “G hub” Files / Folders and re-install

Clean up temporary files and folders and try to reinstall it.

Delete all the files and folders from temp / %temp% / prefetch folders (from following locations):

  • C:\Windows\Temp
  • C:\Users\<user-profile>\AppData\Local\Temp
  • C:\Windows\Prefetch

To clear your junk files, you may try TFC Utility (Freeware)

Delete all files and folders from the “program files” folder (from the following locations):

  • C:\Program Files\
  • C:\Program Files (x86)

Reboot your computer and then try to reinstall the G hub software from the scratch.

6. Kill the Logitech G Hub Installation Process and re-install

If you think your Logitech G Hub software is installed properly, but is not loading at start-up, then maybe Windows thinks that the program is already running. Solve this problem by following the steps given below.

  1. Right-click ‘Start’ button and choose ‘Task Manager’.task manager
  2. In the Processes tab, right-click the Logitech G Hub software under Background processes and select “End Task“.
    manager
  3. Now try to run the Logitech G Hub program manually. Most probably, this solution should work if the program was properly installed.

7. Allow Logitech G Hub from Windows Firewall

Sometimes Windows Defender Firewall blocks Logitech G Hub from running on your computer. Therefore, you will have to manually allow this program in Windows Firewall. The steps for doing this are given below.

  1. In the search box, type “Windows“, from the search results select “Windows Defender Firewall“.windows firewall
  2. In the Windows Defender Firewall window, click on the “Allow an app or feature through Windows Defender Firewall” link. allow app
  3. Click on the “Change settings” button.
    settings
  4. In the list of programs, find the “LGHUB Agent” and make sure its check box is checked. Then, click ‘OK’. If you are using any antivirus, then follow the same steps in the antivirus firewall.allow G Hub
  5. Doing this should solve your problem if you have installed the program correctly, but Windows Firewall is blocking it.

8. Restart your computer in “Safemode with Networking” mode then try to reinstall G hub

Restart your computer in “safemode with networking” mode and then re-try to install G hub into this mode. Here’s how to get into safemode with networking mode.

9. Install the old version of Logitech G Hub (Previous Version 2021.3.9205)

If none of the above solutions work for you, then you will have to install the previous version of Logitech G Hub software. To do this, follow the steps given below.

 

  1. Download the Logitech G Hub (Previous Version 2021.3.9205) – Click here to Download.
  2. After downloading it, right-click it and choose ‘Run as administrator‘.
    run g hub as administrator
  3. Click on Yes – UAC will ask you to allow permission to install it on your computer.
    g-hub-asking-permission-to-install
  4. Click on ‘Install‘ button.
    installing-g-hub-old-version
  5. Wait while it is initialing.
    g hub initializing
  6. It is now being installed, please wait until it is finished.
    installing-g-hub
    unpacking
    installing
  7. After a few seconds it will be installed. Click on the next arrow and then click on Launch G hub.
    launch g hub
  8. Logitech G hub is now installed. The very first thing you have to do is disable the auto update so that it won’t update to the latest version. Click on the gear icon and then un-tick the checkbox to “Enable Automatic Updates“. Watch the following video clip.
    disable-auto-update-of-ghub
  9. That’s it.

The solutions we have shared above should be able to fix the problem when Logitech G Hub is not installing on your computer. However, if your problem hasn’t been solved, then the problem may be with some hardware. It would be better if you get your computer checked for problematic equipment.

Page Update:
Updated the download link of ghub software (old version).

106 thoughts on “How to Fix When Logitech G Hub is Not Installing (Exact Solution)”

  1. Tried the first solution with my lenovo gaming ideapad 3 and it worked just fine. Thanks a lot.

    1. Try to change de wifi connection, try the 2.4 ghz. I tried all the steps above, no one works for me. I changed the wifi and installed the app.
      First I was in a mesh wifi, then I change to a 2.4 ghz.

  2. THANK YOU SO MUCH, the first steps worked for me, I was getting seriously desperate!! may great things happen to you!!

    1. update: if application keeps saying installation just keep finding older versions. then once its fully installed you can update the new software in the logitech g hub application.

  3. Unfortunately, nothing is working. Logitech support barely spoke English in the Chat, then told me to stay “on the line” (for a web chat?) for her to “endorse me to the gaming technical team”, then left me hanging for 40 minutes before I gave up. She didn’t even know what Ghub was for either! LOL Much as it pains me, I’m going to have to reintall Windws a second time in less than a month (had a horrible k6027powershell infection that even Malwarebytes struggled to solve). I’m so sick of dealing with Windows 10.

      1. As I mentioned, nothing was working and I’d uninstalled and reinstalled it a dozen times. I did a refresh or whatever it’s called of Windows 10 and then it started working. Luckily, Easeus’s PcTrans ( their software is insanely overpriced) let me transfer my apps with most of the settings intact, but was still time-consuming.

        1. Okay.
          Have you seen the comment section? A visitor did leave a comment that he/she has fixed their issue by deleting the LogitechHub folder, so please check out the comment section once.

  4. OMG THANKS SO MUCH IT FINALLY WORKED. The first one where microsoft c++ pkg worked for me.

    1. You’re most welcome!! Thanks for sharing your experience here. Really appreciated!!

  5. Thanks for all the fixes, none wanted to work for me. Except for installing the older version, what a piece of absolute garbage this new GHUB is!

    1. GhoulTender

      Found the solution which is not noted above. Just go in your C disk, then open the “ProgramData” folder, then find GHUB folder and just delete it

  6. Tried above, no luck (Failed to initialize error). I had to shut down as many SYS TRAY items as I could. Also copied install from network drive to local physical drive (c:). Not sure which of above fixed it, but it finally installed.

  7. Solved!!! Thank you so much, logitech hub started working on the third step

  8. Always gave an error about signed driver but installed fine. What drove me nuts is it sticking on ‘searching for updates’ but I just fixed the problem, here’s how. First, quit out of all running LG Hub everything. Now, go into Computer Management and double click on Services. Find “LGHub Updater service,” right-click, select properties and first hit “stop,” then change the Startup type to “Disabled.” That’s it. Open the program and it will no longer search for updates.

  9. hello, i had the same problem, I did the steps here, I downloaded the microsoft visual (which i dont think was actually needed, and i ran the old version of ghub which worked fine. I also had to delete previous files of ghub and worked like a charm. thanks so much for the help

    1. Eric Epperson

      I have found that if you have an internal SATA storage adapter installed (PCIE), it will cause the pc to lock up when installing this. I removed the side panel and disconnected the SATA cables from the adapter and it installed fine. After installation, I reconnected the SATA cables and the app works. I found this fix on another site a few years ago. I wish they would fix the app.

      1. Thanks Eric for sharing one more solution for the “Ghub not installing” issue here. Hope your solution will help you others.

  10. Old version has worked! THANKS !

    Unbelievable how extraordinarily shitty the company Logitech screws their software together!
    Shitty already at the installation, download, resource usage, and especially the operation & frontend!
    Catastrophically bad, in every aspect, in every function!
    Sad that this company sells such garbage as their top tool!

    Shameful !!!

    1. I’m happy to know that your issue has been resolved using the old version. You may update it later once Logitech is able to fix the issue.

  11. Did everything, and still doesn’t install. (Yes, every single step. Really. No need to ask if I did specific steps. I did ALL the steps. Twice.)

  12. Finally thanks for the idea with the old version………. it worked at last it’s been hours.

  13. Hi, i interrupted the installation and now when i try install it again its stucked in a “installing” infinite loop.
    Have tryed all the reccomendations but sadly didnt work.

  14. I did everything this guide said, but still, whenever I open the installer, it’s stuck at “initializing”. I’ve searched for nearly 3 hours and it’s still the same.

    1. Please ensure the following:
      1) Have you tried the previous version installer? (Step 9)
      2) Have you installed the Microsoft Visual C++ Package? (Step1)

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