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Cannot Download File From Internet Explorer – Contained a virus and was Deleted

Cannot Download File From Internet Explorer

The program and the file Contained a virus was Deleted


I am not able to download anything from internet explorer or any other browser, i can under stand was was into my computer, i don’t have any virus so why it is shows ” the program and the file contained a virus and was deleted” i am wondered still i am not able to download anything and i don’t have any virus protection on my computer i had Norton but due to this problem i have deleted Norton.


This file contained a virus and was deleted

Solved Answer

Don’t worry we have the proper solution for this problem, there are lot of ways to get this type of problems, might be the windows update done into your computer but it was corrupted during installation, and might be have some problem due to which you tried to uninstall any antivirus or internet security program from your computer by using control panel uninstall option, this is not the correct way to uninstall any antivirus program from your computer, there is one thing which you have to keep in your mind carefully that when you would like to uninstall any antivirus program from your computer all the time use their proper removal tool for un-installation, every antivirus have the uninstaller utility comes with it, you can download it from their websites. The problem cannot download from internet explorer 9 might be the problem faced due to corrupted antivirus.


1. Open the task scheduler and remove all the tasks.

2. Change Internet Explorer security settings

It is possible to change Windows Internet Explorer security settings. The following is how:

  • Start Internet Explorer by clicking on the Start button . Inside the search box, type Internet Explorer, and after that, inside the report on results, click on Internet Explorer.
  • Click on the Tools button , and after that click on Internet options.Click on the Security tab, and after that perform a number of the following below steps:
  • To modify configuration settings for your security zone, click on the zone icon, and after that slowly move the slider on the security level that you’d like for this zone.
  • To make your individual security settings to get a zone, click on the zone icon, and after that click on Custom level.
    In order to Restore all security levels recommended to their initial configuration settings, click on the Reset all zones to default level button.

2. Uninstall Recently installed windows update.

3. Uninstall AVG Antivirus, because may be have some problem in AVG dll files

You should use their removal tool to uninstall any antivirus

Download >> AVG uninstall tool (if you are able to download from Google chrome)

If you will get the solution from this article , Give us the feedback.

Please don’t forget to leave the comments

Related searches

I cannot download anything from IE or firefox, i get a fake alert “unable to open any download, EVERY Download is determined to contain virus”


17 thoughts on “Cannot Download File From Internet Explorer – Contained a virus and was Deleted”

  1. Upgraded to IE 11; removed Foxfire as it crashed my computer. Killed my Nortons Internet security. Had to go into the registry to reset my outlook html defaults….still can’t download programs from IE 11. What is the deal. It is so frustrating. It there something that can be changed in the registry. the html settings still show Firefox as the default, even though it was removed. I will NOT put Firefox back on my computer.

  2. Thank you so much ! I had the same irritating problem. On deleting ALL AVG Anti virus prgram files from the C drive ( even after uninstalling, some remained there ) – the problem was solved. Thanks once again

  3. Im using net n Samsung s3 …I cannot download anythg from net…it just says “unfortunately Internet has stopped working. ” please help….

  4. i got a big problem on my pc….i ain’t able to download anything and this really sucks. i use mozilla firefox and sometimes internet download manager to download items and this also not working . plz help me

  5. After a month experience – the best solution is to downgrade to Internet explorer 9. Both – 10 and 11 cannot download at all…

  6. I had this “cannot download” problem for many weeks. Nothing worked and I came to the conclusion that IE9 itself was the culprit. So, today, I removed it and voila! I can download files again. IE merely reverted to the previopus edition (IE8) and all that’s changed is appearance–and the fact that I can now download files again!

  7. Thanks, it worked for me. I had this error when i tried to download anything on internet “file contained a virus was deleted”. Finally i solved it by using your instructions, step 1 worked for me. Thanks you so much.

  8. wtftechsupport

    how are you suppose to download the removal tool, when you cannot download anything in the first place??? how about a solution that actually works.

    1. Techexpert

      Please read the comment of sandaruwan. You can use another browser to download the file like firefox chrome etc. or downgrade the IE9 as described by sandaruwan. or you can use another computer and transfer file with the help of pen drive.

  9. sandaruwan

    if you are use IE9, you should have to downgrade it to IE8.
    then you have to set “HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Attachments\ScanWithAntiVirus” registry value as 1. that means off state.
    chrome ,firefox also work perfect.


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