Avast antivirus is a very popular suite among users. However, like all computer programs, it does not escape from problems. This time we’ll be talking about error 1316 and how to solve it.
What is Avast’s error 1316
This error does not manifest itself in the antivirus engine itself. In fact, to check it, users must open the event viewer. In addition, the error directly affects the Avast Update Helper. That is, the module responsible for updating the program. On the other hand, this issue affects Avast Free and Avast Security. Additionally, Avast solved the problem at the beginning of last year. Consequently, it is likely that the error is due to not updating the program.
Why error 1316 message occurs?
As mentioned, it is likely that the error is caused by an update error. That is, after a failed update or by abrupt interruption of the system. Consequently, corruption can be generated in the files. This corruption cannot be corrected conventionally. Therefore, it is necessary to use the program’s troubleshooter.
On the other hand, there are a couple of incompatibilities with programs. For example, in old versions of Windows, Avast was incompatible with the then called Windows Defender. This is the antivirus suite is included by default in Windows. In addition, the other problem was incompatibility with Nvidia ShadowPlay. In any case, the solution is to uninstall the application.
Solution 1: Updating Avast to its most recent version
We have always insisted on applying the simplest solution first. It can also be the definitive one. For this reason, the first method to try will be to update Avast to its latest version. Well, many users who have reported this error is because they have not downloaded major updates from Avast. Consequently, try to update the program. This process is very simple, and we will describe it below. Follow the following steps:
- Right-click on the icon in the taskbar. Once the context menu is displayed, please follow the next path. Update>Program.
- Now you just have to wait while the wizard starts looking for updates.
- If so, just wait while the latest version of the program is downloaded and installed. Once the process is finished, you will have to restart the computer. Once you log in again, you will have the latest version of Avast. Now it is time to check the event viewer to see if the error is still present. With this in mind, press the Win+R combination and run the following command.
- Please check the event viewer to see if the error still appears.
- That’s it.
Solution 2: Using the Troubleshooter
It is likely that the error was generated after a computer interruption. Or after a failed application update. In those cases it is likely that it was caused by a partially corrupted update of the app. Consequently, one way to solve it is by using the integrated troubleshooter.
- With this in mind, right-click on the Avast icon. Then, open the antivirus interface.
- Then click on Menu
- Click on settings.
- Finally, click on Troubleshooting and follow the instructions to repair the app.
- Click on the Repair App.
- Click on Yes button.
- That’s it.
Solution 3: Uninstalling the Avast Secure browser
When installing Avast, the installation of Avast Secure Browser is offered as an option. Some users have reported that this product is not compatible with Windows Defender. For this reason, what you have to do is uninstall the product.
- Press the Win+R combination and execute the following command.
- Then select avast browser and proceed to uninstall it.
- That’s it
Solution 4: Uninstalling ShadowPlay
Avast users who are also gamers and use ShadowPlay may experience problems. Indeed, this app may not release registry keys before shutting down. Sometimes the problem occurs because ShadowPlay runs in the background and does not release the registry keys when a user logs out. This way Windows will be forced to download the registry. To avoid this, follow the steps above to uninstall the app.
Once again, reboot your computer and check if everything is in order.
We have seen different ways to solve error 1316 in Avast Update Helper.