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How to Fix Windows Update Not Installing Error: KB5034765 / KB5034467 (6 Ways)

Windows operating systems are well-known for operational malfunctions and its latest Windows 11 OS version is no different. Many Windows 11 users are experiencing a problem where they are unable to install Windows 11 update KB5034765 / KB5034467 on their computer. Although this problem doesn’t impact their workflow, but it surely interrupts the proper updating of Windows which can create problems in the future. Therefore, in this guide, I will describe in detail, multiple fixes for solving the Windows 11 Update KB5034765 / KB5034467 not installing problem.

Error KB5034765

How to Fix Windows 11 Update KB5034765 / KB5034467 Not Installing

If you are unable to install updates KB5034765 / KB5034467 in your Windows, then follow the solutions given below in the order they have been mentioned. You can skip the solutions, which you have already tried, but make sure to follow the steps given below in their correct order so that you get desired results.

Fix 1: Run Troubleshooter for Windows Update

Microsoft knows that Windows Update feature malfunctions quite frequently. Therefore, they have provided a troubleshooter for Windows Update, which you must use whenever you encounter issues while updating your Windows. Follow the steps given below:




  1. Click on the ‘Start’ button and select ‘Settings’ from the options.
    start settings menu
  2. In the Settings page, choose ‘System’ in the left pane, then scroll down and click on the ‘Troubleshoot’ option.
    troubleshoot in system option
  3. In Troubleshoot page, click on the ‘Other troubleshooters’ option.
    look for other troubleshooters
  4. In Other troubleshooters, click on the ‘Run’ button in front of the Windows Update option.
    run the troubleshooter for update
  5. Wait for the troubleshooter to detect for the problem.
    wait to detect the problems

After troubleshooting is completed. Restart your computer and try to update your Windows 11. If Windows 11 update KB5034765 / KB5034467 not installing is fixed, then its all good, otherwise, try the next solution.

Fix 2: Restart Windows Services

There are two Windows Services which are involved when you are updating your Windows. They are Windows Update Service and Background Intelligent Transfer Service. If any of these services are not functioning properly or are unable to start automatically when they are required to, then you can encounter problems while updating your Windows. Therefore, in this method, we will try to resolve issues with these Windows services.

  1. Type ‘services’ in Windows search box, then click on the ‘Services’ option in the search results.
    services search for them
  2. In the Services window, find ‘Windows Update’ in the list and double click to open the properties window.
    windows update service locate
  3. In the Windows Update Properties, open the Startup type drop-down, then select the ‘Automatic’ option from the list.
    set automatic start
  4. Click on the ‘Apply’ button. If ‘Start’ button is highlighted, then click on it. Finally, click on the ‘OK’ button.
    finalize the changes made
  5. Make sure that the ‘Windows Update’ service is selected, then click on the ‘Restart’ link.
    restart the windows update service
  6. Wait for the Windows Update service to restart.
    wait for the restart to complete
  7. Now, find the Background Intelligent Transfer Service in the services list, then double click to open the ‘Background Intelligent Transfer Service‘ properties.
    background intelligent transfer service
  8. In the Background Intelligent Transfer Service Properties, expand the Startup type drop-down, then select the ‘Automatic’ option from the list.
    set start to automatic
  9. Click on the ‘Apply’ button. If the ‘Start’ button is highlighted, then click on it. Finally, click on the ‘OK’ button.
    apply changes permanently
  10. Ensure that the ‘Background Intelligent Transfer Service’ service is selected, then click on the ‘Restart’ link.
    restart the selected service
  11. Wait for the Background Intelligent Transfer Service to restart.
    wait for the restart to complete

Once all the above steps have been executed properly, then try to update your Windows 11. If you are still unable to update KB5034765 / KB5034467 in Windows 11, then try the next solution.

Fix 3: Use Windows Installation Assistant

Microsoft provides an application called the Windows 11 Installation Assistant, which allows you to solve the problems related to updating and installing Windows 11. Therefore, in this solution we will be using this application to resolve the Windows 11 update KB5034765 / KB5034467 not installing error. Follow the steps given below:

  1. Use this link to visit Microsoft website, then click on the ‘Download Now’ button in the Windows 11 Installation Assistant section.
    windows 11 Microsoft page
  2. Once the download is complete, run the downloaded application to load the Windows 11 installation assistant. If there is any pending update, then you should see the option to install those updates. Click on those displayed options to update your Windows 11. In my case, no options were shown, so I clicked on the ‘Close’ button.
    close the application

If you are unable to run the downloaded Windows Installation Assistant executable file, then follow the steps given below.

  1. Go to the folder where executable file was downloaded, then right click the downloaded application file and select the ‘Properties’ option from the menu.
    view properties of application
  2. In the Properties window, click on the ‘Compatibility’ tab, then select the ‘Run the program in compatibility mode for’ option.
    compatibility with the OS
  3. In the drop-down menu, select the ‘Windows 7’ option.
    select Windows 7 OS
  4. Click on the ‘Apply’ button, then click the ‘OK’ button.
    apply the changes to complete

Now, you try to run the Windows 11 Installation Assistant and it should run properly. If you are unable to solve Windows 11 update KB5034765 / KB5034467 not installing problem with this solution, then try the next method.

Fix 4: Use Microsoft Update Catalog

In this solution you will have to download the Windows Update from the Microsoft website and install it manually on your computer. However, before downloading the update you must know how to find the appropriate update for your computer. To identify the appropriate update for your Windows, you should know the bit edition and version of your Windows. Follow these steps to get this information:

  1. Click on the ‘Start’ button, then choose the ‘Settings’ option in the menu.
    start settings menu
  2. In the Settings page, choose the ‘System’ option, then scroll down to locate and click on the ‘About’ option.
    in system click about
  3. In the About page, you will find the bit edition of your Windows mentioned in the ‘System type’ option. In my case, its 64-bit edition, as you can see in the image below.
    find bit edition of windows
  4. Type ‘winver’ in the search box, then click on the ‘winver’ option in the search results.
    winver search for it
  5. In the About Windows screen, you will find the version of your Windows. In my case, the version is ‘23H2’.
    find version of your windows

Now, follow the steps given below to download the Windows Update and install it on your computer.

  1. Use this link to visit Microsoft update catalog website, then in the search box, type the name of the Windows Update which you are unable to install. I typed the ‘KB5034765’ update name. Finally, click on the ‘Search’ button.
    search the update you want
  2. In the list of available updates, locate the appropriate update for your Windows, then click on the ‘Download’ button. In my case, the right update for my Windows was the second update in the list.
    download the update you want
  3. In the Download Dialog box, click on the ‘download link’ to begin the download of your Windows Update.
    download the file you want

After the download is completed, run the newly downloaded Windows Update and follow the onscreen prompts to install it on your computer. You can follow the same steps for KB5034467 Windows Update as well. If you failed to install Windows 11 update KB5034765 / KB5034467 with this method, then try the next solution given below.

Fix 5: Reset Update Components in Windows

There are several Windows components which are involved when you trying to update your Windows 11. Therefore, when you encounter troubles with updating your Windows OS, then a simple solution can be to reset these components to their default configuration so that Windows Update feature can function as earlier. However, in order to complete this task, you may have to stop and start a lot of Windows Update components and doing this for each component can be highly tedious and time consuming. Don’t worry, I have prepared a simpler method to complete this task.

  1. Type ‘notepad’ in the search menu, then choose ‘Notepad’ option in the search results.
    notepad open it
  2. In the notepad window, copy and paste the commands mentioned below in bold characters:

SC config trustedinstaller start=auto
net stop bits
net stop wuauserv
net stop msiserver
net stop cryptsvc
net stop appidsvc
Ren %Systemroot%\SoftwareDistribution SoftwareDistribution.old
Ren %Systemroot%\System32\catroot2 catroot2.old
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
netsh winsock reset
netsh winsock reset proxy
rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN
dism /Online /Cleanup-image /ScanHealth
dism /Online /Cleanup-image /CheckHealth
dism /Online /Cleanup-image /RestoreHealth
dism /Online /Cleanup-image /StartComponentCleanup
Sfc /ScanNow
net start bits
net start wuauserv
net start msiserver
net start cryptsvc
net start appidsvcpaste the command from here

Now, you need to save this notepad file and execute it by following the below mentioned steps:

  1. Click on the ‘File’ option, then choose the ‘Save as’ option from the menu.
    save notepad file
  2. In the Save as window, choose ‘Desktop’ as the location, then type ‘Wufix.bat’ in File Name field and ‘All Files’ in the Save as type field. Finally, click on the ‘Save’ button.
    save bat file in desktop
  3. Go to the Windows Desktop, right click on the Wufix bat file, then select the ‘Run as administrator’ option from the menu.
    run as administrator
  4. Wait for the command to execute in the command prompt. This batch file will first stop the Windows Update services, then scan your Windows which may take some time. Finally, it will restart the Windows Update services.
    wait for the process to complete

Now, restart your computer and try to update your Windows 11. If this solution has successfully fixed Windows 11 update KB5034765 / KB5034467 not installing problem, then great, otherwise, try the final solution given below.

Fix 6: Use Windows Media Creation Tool

If all the above solutions have failed to resolve the Windows Update problem in your computer, then the last solution will be to reinstall your Windows. However, while reinstalling your Windows 11 you must ensure that your existing data and settings are not lost and only the problem related to Windows Update process gets fixed. Follow the steps given below to achieve this objective:

  1. Use this link to visit Microsoft website, then under the Create Windows 11 Installation Media section, click on the ‘Download Now’ button.
    open the page for download
  2. Run the application downloaded from this page to load the Windows Media Creation Tool. Click on the ‘Accept’ button to agree with the Microsoft Software License Terms.
    accept the license terms
  3. Make sure that the selected language is to your liking, then click on the ‘Next’ button.
    select your language
  4. Select the ‘ISO file’ option, then click on the ‘Next’ button.
    chooes the media you want to use
  5. In the Select a path window, select ‘Desktop’ as the location, type ‘Windows’ in the File name field, then click on the ‘Save’ button.
    save the ISO file in desktop
  6. Open the Windows ISO file saved on the Windows Desktop, then run the ‘setup’ file inside the ISO file.
    run the setup file inside ISO
  7. Wait for the Windows 11 to load.
    prepare for installation
  8. Click on the ‘Next’ button to start Windows 11 Install.
    click next for install to start
  9. Wait for the installer to check for updates. In the subsequent screens, make sure to select the ‘Keep personal files and apps’ option so that the Windows install doesn’t spoil your data. Follow the onscreen prompts to complete the installation process.
    wait for the process to complete

That’s it, when Windows installation is completed, then try to install Windows Update and you will find that the Windows 11 update KB5034765 / KB5034467 not installing problem is solved.


There are multiple solutions for the Windows 11 update KB5034765 / KB5034467 not installing error, but which one will work for you depends on the cause of this problem on your computer. Since, I have shared all the time-tested solutions of this problem in this guide, I can assure you that you will be able to solve this problem if you implement the solutions properly.

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