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  • Norman Yu
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    Windows Explorer has stopped working…..can you help ? Thanks.

    Log Name: Application
    Source: Application Error
    Date: 15/01/2018 2:24:48 AM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: User-PC
    Description:
    Faulting application name: Explorer.EXE, version: 6.1.7601.23537, time stamp: 0x57c44efe
    Faulting module name: EXPLORERFRAME.dll, version: 6.1.7601.24000, time stamp: 0x5a499b0a
    Exception code: 0xc0000005
    Fault offset: 0x0000000000046ab6
    Faulting process id: 0x680
    Faulting application start time: 0x01d38dd9a761ddf6
    Faulting application path: C:WindowsExplorer.EXE
    Faulting module path: C:Windowssystem32EXPLORERFRAME.dll
    Report Id: 4fa2e1f2-f9de-11e7-9b95-5cf3706df88d
    Event Xml:
    <Event xmlns=”http://schemas.microsoft.com/win/2004/08/events/event”&gt;
    <System>
    <Provider Name=”Application Error” />
    <EventID Qualifiers=”0″>1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime=”2018-01-15T10:24:48.000000000Z” />
    <EventRecordID>478286</EventRecordID>
    <Channel>Application</Channel>
    <Computer>User-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Explorer.EXE</Data>
    <Data>6.1.7601.23537</Data>
    <Data>57c44efe</Data>
    <Data>EXPLORERFRAME.dll</Data>
    <Data>6.1.7601.24000</Data>
    <Data>5a499b0a</Data>
    <Data>c0000005</Data>
    <Data>0000000000046ab6</Data>
    <Data>680</Data>
    <Data>01d38dd9a761ddf6</Data>
    <Data>C:WindowsExplorer.EXE</Data>
    <Data>C:Windowssystem32EXPLORERFRAME.dll</Data>
    <Data>4fa2e1f2-f9de-11e7-9b95-5cf3706df88d</Data>
    </EventData>
    </Event>

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