Ask New Question
  • Renee
    Participant
    System error 5 in Windows 8.1

    A customer’s husband is deceased and she does not know his password for the administrator’s account.  We cannot install or make changes until we can get into his account.  I tried using cmd to reset the husband’s password but received the system error 5. There is an Administrator account but I cannot activate it unless I know the husband’s password.

    Reply
1 Replies Reply
  • Author
    Replies
  • Techexpert
    Keymaster
    Techexpert |  #16496

    For this error 5, you need to run the CMD in administrative privileges. Right click on the CMD icon and click on “Run as administrator” then run the command you want.

    Reply
Viewing 1 replies (of 1 total)
Reply To: System error 5 in Windows 8.1
Your information: