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  • Lisa
    Participant
    preparing automatic repair

    My laptop is stuck.  “Preparing Automatic Repair” comes up on the screen and then it goes blank and nothing happens.  I have tried the “restart 3 times in a row” and that does nothing.  I do not have the Windows disc for it.  I am going to attempt to create a boot disc off of the computer at work and try that.  Any suggestions?  Thank you

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  • Techexpert
    Keymaster
    Techexpert |  #19373

    Sometimes, unexpectedly turning off the computer occurs this type of problem. We suggest you, run “Startup Repair“. There are two options to run startup repair. Please follow the followings.

    Method1: Launch “startup repair” option without bootable USB.

    Step1: Boot your computer and then press and hold the computer’s power button for 10 seconds to turn off the computer forcefully. Repeat these steps 3-5 times until you get the below screen.

    Step2: Select “Launch start Repair” option and press enter button from your keyboard. (Note: we suggest you to try “Start windows normally” option once, maybe it will fix the problem.

    Step3: When you get the “Advanced option” screen, click on “Startup Repair”. See the below screenshot.

    Method2: Get the “startup repair” option with bootable USB.

    Step1: Boot your computer through Windows bootable USB drive. To boot from USB, you need to choose “First boot” option to USB.

    Step2: Once the computer boots up through windows bootable USB, then you’ll get the option “Repair your computer” in the bottom-left corner as given in the below screenshot.

    Step3: When you get the “Advanced option” screen, click on “Startup Repair“. See the below screenshot.

    If startup repair doesn’t work, then you should try “system restore” (Your recent data will be lost in system restore option). If this doesn’t work, then you’ll have to reinstall your windows from scratch.

     

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