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  • Clean uninstall bitdefender total protection 2017

    I have several issues with this software on my windows 8.1 pc.
    I’ve tried to uninstall it in the easy way and also with its tool, but I get errors. And at a certain point I’m asked for a psw which I don’t absolutely remember.
    Can I act through the registry or through a script?
    Could you please help me solve this nightmare?

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  • |  

    Please answer the following questions so that we can suggest something more.

    1. Is this a paid version or a trial version?
    2. Have you ever set any password on the bitdefeder?
    3. Which operating system do you have?
    Reply
    |   Topic Starter

    It was a paid version, going to expire soon.

    Ii have windows 8.1

    I’ve tried to uninstall it in the easy way and also with its tool, but I get errors. And at a certain point I’m asked for a password which I don’t absolutely remember.
    Can I act through the registry or through a script?

     

    Reply
    |  

    Have you ever set up a password for Bitdefender Antivirus? Since the password is mandatory, you won’t be able to uninstall it without having the correct password. Please try to remember your password.

    Uninstalling the antivirus manually can be a bit tricky and risky, I wouldn’t recommend this. But what if it gives you an error message while uninstalling? In this case, you’ll have to remove it manually.

    Can you please share that error message with us here?

    Here we are sharing with you the following methods to uninstall bitdefender. Opt one of them and apply.

    Option 1: Restart your computer in safemode and then try to uninstall it. If you still get the error message in safemode, then leave it and go to option 2.

    Option 2: Uninstall Bitdefender Antivirus automatically using 3rd party uninstaller tools like REVO uninstaller, Geeks Uninstaler.

    Option 3: Uninstall Bitdefender Antivirus manually.

    1) Restart your computer in Safe mode.

    2) Disable Antivirus from startups using Msconfig. Here’s a guide on how to disable / remove apps from computer startup.

    3) Remove the Bitdefender folder from the following locations: Check out the list in the following:

    HKEY_LOCAL_MACHINE\SOFTWARE\bitdefender
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\bitdefender
    HKEY_LOCAL_MACHINE\SOFTWARE\bitdefender\NSC
    HKEY_LOCAL_MACHINE\SOFTWARE\bitdefender\OfcWatchDog
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\bitdefender\
    HKEY_LOCAL_MACHINE\SOFTWARE\bitdefender\
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\bitdefender\PC-cillinNTCorp
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\OfficeScanNT

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services

    C:\Program Files\bitdefender
    C:\Program Files (x86)\bitdefender
    C:\Program Files\bitdefender\BM

    Please don’t hesitate to let us know if it is still not working.

     

    ReplyBest Answer
    |   Topic Starter

    Wow, thank you so much for sharing this tips! I really appreciate your help.

    No,  the password was set in 2016…🤷‍♀️🤦‍♀️.

    The uninstalling tool would not remove it completely, showing just a plain message saying that there was an error removing it.

    I had to bring the pc back to a previous restore pointto have it working.

    I will try with your precious tips in about 16 days time, and will let you know.

    Thank you very much!

    Piuma

    Reply
    |  

    Happy to know that your issue has been resolved by restoring it back to the previous date.

    Have a great day!!

    Reply
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