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  • Can’t print document

    I just installed a hp laserjet 5100 to my pc using Windows 7 Professional.  I successfully printed a test page but can’t print a document from Illustrator program.  I went to the device manager and it shows that the printer is ready but there are not documents in the que.

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    Make sure your printer HP 5100 is the default printer when you print from Illustrator. Maybe there is some problem in Illustrator software – Maybe it will fix after Illustrator reinstall. Also try to print a document from world or notepad to make sure that your printer is working fine with other software.

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