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  • June 13, 2018 at 3:27 pm #17244
    ed
    Participant

    When starting up adware removal tool by tsa I can not connect to server for updates

    June 16, 2018 at 9:31 am #17252
    Techexpert
    Keymaster

    There are three reasons when our ART tool doesn’t update from the server.

    1. Most probably the problem in your Internet connection. Make sure the Internet is working on the computer.
    2. The second probability is the problem in our server. If our adware server is not working then the updates will stop updating. We just have checked our server, it is working just fine.
    3. The third possibility is the proxy Internet. If your Internet working on your computer through the proxy. In this case, you have to connect Internet directly.
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