Have you brought a new original cartridge for it? Because sometimes, refill and duplicate ink cartridges act like this.
If the cartridges are original and new then follow the following process.
- Pull up the ink cartridges back that you have just installed.
- Turn off your printer.
- Then unplug all the cables from back of the printer.
- Press + hold the power button of the printer for 20 seconds.
- Plug all the cables and then turn on the printer.
- Now, install the ink cartridges once again.
Please let us know how it goes.