“svcvmx” adware

Hi,

Thank you for contacting us,

We have checked your scan logs thoroughly. We’ll help you to remove this Adware from your computer. We just have updated our adware definition. We request you to please re-run our tool once more and let us know the report again:  Adware Removal Tool by TSA v5.1

Here is the log for most recent scan/fix

Here is another screenshot of the rest of the logs page.

Let me know if there is anything else you want me to provide to hopefully fix this adware problem.

Thank you for knowing us about this issue. Our expert will check and let you know for further steps.

Ok thanks

Still didn’t remove it from my files.

bottom part of report….

I have checked your scan logs. Our tool is scheduled to remove some failed files and folder which will remove on reboot. So we recommend you to please reboot your computer once and then run our tool once more then reboot the computer once more and then let us know the status.

Still failed