Problem details:

 

Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17514
Application Timestamp: 4ce796f3
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.19018
Fault Module Timestamp: 5609fdaf
Exception Code: c0000005
Exception Offset: 00053451
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3076
Additional Information 1: abcc
Additional Information 2: abcc8f7853b48d9807d6d51eb1fa5df9
Additional Information 3: abcc
Additional Information 4: abcc8f7853b48d9807d6d51eb1fa5df9

 

 

 

Any advice on how to fix it? It keeps happening and is annoying.

Mike Fok asked